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Myer The Myer Market
 
Myer Credit Card
THE MYER CREDIT CARD
The only credit card that lets you earn
uncapped MYER one Shopping Credits1

Turn your everyday purchases into extraordinary treats at Myer.
Apply and be approved for the Myer Credit Card by 31 December and you’ll
receive $0 annual fee for the first year2 + 0% balance transfer for 14 months3.

Apply now
Myer Credit Card
Discover a more rewarding
shopping experience

The Myer Credit Card is the only card which lets
you earn uncapped MYER one Shopping Credits1
on your everyday purchases.

So now you can boost your rewards by turning
your everyday purchases into extraordinary
treats just for you at Myer.

Uncapped
Shopping Credits

You will have unlimited potential to earn rewards
with uncapped Shopping Credits1.

To earn the maximum number of Shopping
Credits on eligible purchases at Myer and MYER
one affiliates4, you must scan or enter your
MYER one card number and pay with your Myer
Credit Card. For Myer online purchases, enter
your MYER one card number at the online
checkout and pay with your Myer Credit Card.

EARN
3

3 MYER one Shopping Credits for every $1 spent on eligible purchases at Myer

Click for more
EARN
UP TO
3

Up to 3 MYER one Shopping Credits for every $1 spent on eligible purchases at MYER one affiliates

Click for more
EARN
1

And 1 MYER one Shopping Credit for every $1 spent on eligible purchases everywhere else

Click for more
To earn the maximum number of Shopping Credits don’t forget to present your MYER one card number whenever you make a purchase at Myer or a MYER one affiliate, including when you pay with Android Pay and Apple Pay.
Dual Card
Dual purpose credit
and MYER one card

Combine your credit card and MYER one card
into one single card — your MYER one card
number and barcode are included on the back
of your credit card so you only have to present
the one card at point of sale.

Key Features
NO ANNUAL FEE FOR THE
FIRST YEAR2

As a special offer, the new Myer Credit Card has no annual fee for the first year, and it’s $69 ongoing. Apply and be approved by 31 December 2017.

PAY WITH ANDROID PAY AND APPLE PAY

The new Myer Credit Card is ready to go mobile with Android Pay and Apple Pay.

UP TO 55 DAYS INTEREST FREE
ON PURCHASES5

When you pay your balance (including any balance transfers) in full by the due date each month.

0% BALANCE TRANSFER FOR
14 MONTHS FROM APPROVAL3

Apply and be approved for the new Myer Credit Card by 31 December 2017 and take advantage of this offer. Note, you won’t be eligible for up to 55 day interest free on purchases until you pay off any balance transfer in full.

EASILY MANAGE YOUR ACCOUNT
ONLINE OR ON YOUR PHONE

Our new Myer Credit Card app and online services will make managing your account easy. Get access to budget trackers, transaction categorisation and real time push notifications to your phone whenever you spend.

VISA ZERO LIABILITY POLICY6

You won’t be held responsible for fraudulent charges or unauthorised purchases made with your card or account information.

The Digital Experience
  • Pay with Android Pay and Apple Pay
  • Added security with real time push notifications for transactions
  • Spending and budgeting tools
  • Credit card bill reminders
  • Transaction categorisation and tagging
  • Card security with the ability to instantly lock and unlock your card
Android Pay Apple Pay
Dual Card
FEES AND RATES
Fee/rate Value More Information
Minimum Credit Limit $1,000 If your approved credit limit is less than $6,000, you will receive a Myer Credit Card. For credit limits of $6,000 or above, you will receive a Myer Platinum Credit Card.
Annual Primary Cardholder Fee $69 (waived first year)
Annual Additional Cardholder Fee $9 (waived first year)
Annual Percentage Rate on Purchases 20.69% p.a. The interest you pay on purchases.
Promotional balance transfer rate 0% p.a. for 14 months from card approval Reverts to the annual percentage rate for purchases on expiry.
Minimum Repayments 2.50% of the closing balance (rounded up to the nearest dollar) or $50, whichever is greater If the closing balance is less than $50, full closing balance must be paid.
Insurance Purchase Security Insurance and Wallet guard7 This insurance is a complimentary benefit of the Myer Platinum Credit Card.
Concierge 24/7 Concierge Service This service is a complimentary benefit of the Myer Platinum Credit Card. To contact your concierge service, call +61 2 9025 2817 in Australia and quote your Myer Platinum Credit Card number.
Interest Free Days Up to 55 days on purchases only, when you pay your balance (including any balance transfers) in full by the due date each month To receive the interest free period, you are not required to repay any Interest Free Finance balances that are in the specified promotional period.
Late Payment Fee $35 This is charged if you do not pay any amount that is due and payable (e.g. your minimum monthly payment) by the due date.
Overlimit Fee $30 This is charged if the balance of your account exceeds your credit limit at any time during a statement period and you have provided your consent to incur a fee related to this service.
Information Request Fee $7 For each document of written information provided which includes each duplicate statement provided.
Paper Statement Fee $2.50 This is charged for each statement if you elect to receive paper statements.
Cash Advance Fee $5 or 3% of the value of the transaction, whichever is greater A cash advance fee will be charged to your account on each occasion you obtain a cash advance or carry out a cash equivalent transaction. Some ATMs may charge an additional usage fee.
International Transaction Fee 3% of the total amount of the transaction This applies to each International Transaction, debited to your account at the time the International Transaction is debited to your account.

For more information on international transaction fees, view our FAQs.
Over the Counter Transaction Fee $2 This is charged when you make a repayment over the counter at Australia Post by cash, cheque or EFTPOS.
Dishonour Fee $10 This is charged each time a payment to your account is dishonoured.
Voucher Request Fee $8 This is charged for each request for a sales receipt provided by a third party.
FREQUENTLY ASKED QUESTIONS
APPLYING FOR A MYER CREDIT CARD
Who can apply for a Myer Credit Card?

You’re eligible to apply if you:

  • are an Australian resident,
  • are 18 years of age or over,
  • earn a minimum taxable income of $20,000 per annum, and
  • have an Australian mailing address.
How do I apply for a Myer Credit Card?

You can find out more and apply via myer.com.au/creditcard

Do I need to be a MYER one member to apply for a Myer Credit Card?

To apply for the Myer Credit Card you must be a MYER one member — either a Primary MYER one member or an Additional MYER one member.

If you are not the Primary MYER one member, you can still apply for the Myer Credit Card but any Shopping Credits earned by using your Myer Credit Card will be applied to the MYER one Primary member that your MYER one card is linked to.

When applying for a Myer Credit Card, if you are an existing MYER one member you will need to provide your MYER one card nubmer on application.

If you are not already a MYER one member, don’t worry — you’ll automatically be enrolled in the MYER one program during the application process.

Can I apply if my previous address is an overseas address?

Yes, although your current residential address must be an Australian address. Please provide details of this overseas address in the previous residential address fields on the application form.

Can I get an additional Myer Credit Card?

Yes, an additional cardholder is any other person you authorise to make transactions on your account. They will be issued with their own card and will be able to transact on your account. Myer Credit Card cardholders can have one additional cardholder for an annual fee of $9.

You can authorise one person 16 years of age or over to be an additional cardholder on your account. Please provide Card Services with their details on the ‘Additional Cardholder’ section of the application form or request an Additional Cardholder via Myer Credit Card Online.

An additional credit cardholder on your Myer Credit Card account must be linked to your MYER one account.

If they are 18 years of age or over, your additional cardholder may be eligible to apply for their own card.

How long will it take to receive my card?

Once you have been approved for a Myer Credit Card, it will be delivered to you via Australia Post within 5-7 business days. If you do not receive your credit card in this time, please call 13 67 17.

The Myer Credit Card is available to use through Android Pay and Apple Pay on compatible mobile devices, which allows you to transact as soon as your application has been approved.

How is my credit limit determined?

Your credit limit is determined by the information provided on the application form and Card Services’ credit criteria. You will be notified of your credit limit if your application is approved.

Can I find out my limit before I apply?

No. You will be notified of this limit if your application is approved.

Can I apply for a higher credit limit?

After 6 months you can apply to have your credit limit increased. Additionally, if you provide your consent to receive credit limit increase invitations, Card Services may contact you if you are eligible to apply for an icrease in your credit limit. Any credit limit increase will be subject to Card Services’ credit criteria and you may be required to submit supporting documentation with your credit limit request.

ACCESS AND PINS
What passwords do I need to access my account?

You will need your:

  • Access Code and password - used to access Myer Credit Card Online.
  • PIN - used to verify certain point-of-sale purchases or to get a cash advance from an ATM.
Can I choose my PIN?

Yes, you can select your PIN by logging into Myer Credit Card Online, select Manage Account then Card PIN and follow the instructions.

What do I do if I have forgotten my PIN?

If you have forgotten your PIN or would like to choose your own PIN, simply login to Myer Credit Card Online, select Manage Account in the top menu then Card PIN and follow the instructions to change your PIN. You do not need your current PIN to create a new PIN.

What do I do if I have forgotten my password to Myer Credit Card Online?

You can reset your password online. Simply follow the ‘Forgot your password link?’ on the Myer Credit Card Online login page and follow the instructions.

USING MY CARD
How do I activate my card?

To activate your card:

  • Visit myer.com.au/creditcard
  • Select ‘Log In’
  • Enter your Access Code and password
  • Follow the prompts to activate your card and select a four digit Personal Identification Number (PIN) in one easy step
  • Sign the back of your Myer Credit Card

You can also activate your new card via the Myer Credit Card app.

If you are unable to log onto Myer Credit Card Online or the Myer Credit Card app, call 13 67 17 and follow the prompts to activate your card.

Where can I use my Myer Credit Card?

You can use your credit card wherever Visa is accepted. Visa cards are accepted worldwide at 30 million merchants, 2 million ATMs and in 200 countries.

Can I use my Myer Credit Card to make purchases online?

Yes. As an added feature, all Myer Credit Cards come with Visa’s Zero Liability Policy covering all of your online transactions against unauthorised or fraudulent purchases. Visa’s Zero Liability policy does not apply to ATM transactions or transactions not processed by Visa. Please notify us promptly of any unauthorised Visa use by calling us on 13 67 17.

What is the CVC?

The Card Verification Code (CVC) is a three digit number printed on the back of your Myer Credit Card. You may need to provide this number when making an online, mail or phone order to verify that the card is in your possession.

How do I get a cash advance?

You can get a cash advance from any ATM that accepts Visa by using your card and your ATM PIN. Alternatively, you can also request a cash advance over the counter at any bank that accepts Visa using your card and providing your signature and photo identification.

What is the limit for a cash advance?

The daily limit generally for cash advances is $1,000 via an ATM and $5,000 over the counter at a bank. We may vary the cash advance limit for your account, and we will notify you of any changes.

What ATMs can I access with my card?

You can access any ATM where Visa is accepted in over 200 countries around the world. Please note that if you withdraw cash from an ATM, you will incur a cash advance fee of $5 or 3% of the value of the transaction, whichever is the greater, debited to your account at the time of the cash advance. The ATM provider may also charge you other fees.

Can I use my Myer Credit Card overseas?

Yes, your card is accepted at 35 million merchants and over 2 million ATMS worldwide.

What is contactless payment technology?

Contactless payment technology removes the need for a signature, PIN or loose change, providing you with greater speed and minimum hassle when making payments.

Just hold your Myer Credit Card in front of a Visa payWave or other contactless card reader to pay for your purchases.

Are there limits as to the size and number of transactions that can be conducted using this contactless technology?

The maximum limit may differ at different merchants, but usually, in Australia, you can make contactless purchases when you spend under $100 in a single transaction. For purchases over $100, you can still use the contactless feature on your card, however you will also need to enter your card PIN in order to complete the transaction.

Is there an increased risk of fraud as no signature or PIN is required?

The technology offers you greater security as the card never leaves your hands when making a transaction, thereby reducing the opportunity for your card details to be copied or compromised.

FEES AND CHARGES
What are the fees and charges on the Myer Credit Card?

The fees and charges applicable to the Myer Credit Card can be found here.

Will this current interest rate change?

Interest rates are subject to change. You will be notified of any changes via your statement and national newspapers.

How is interest calculated?

Interest is calculated based on the balance you have outstanding on each day of the statement cycle. The interest rate, also known as the ‘Annual Percentage Rate’ (APR) is included on the front page of every statement you receive. Interest is calculated based on the daily rate of interest (which is the APR divided by the number of days per year). This rate is also included on each monthly statement and is effective for interest calculations in that statement period. Download our guide to understanding interest (PDF).

MYER ONE SHOPPING CREDITS
How do I earn Shopping Credits by using my Myer Credit Card?

You can earn:

  • 3 MYER one Shopping Credits for every $1 spent on eligible purchases at Myer or online at myer.com.au
  • Up to 3 MYER one Shopping Credits for every $1 spent on eligible purchases at MYER one affiliates
  • And 1 MYER one Shopping Credit for every $1 spent on eligible purchases everywhere else

To earn the maximum number of Shopping Credits at Myer and MYER one affiliates, you must provide your MYER one card number and pay with your Myer Credit Card. For Myer online purchases, enter the MYER one number on the back of your credit card at the online checkout and pay with your Myer Credit Card. If you do not present your MYER one card number at Myer you will not earn any Shopping Credits on that transaction. If you do not present your MYER one card number at a MYER one affiliate, you will earn 1 Shopping Credit per $1 spent on all eligible purchases when you pay with your Myer Credit Card.

You must be a member of the MYER one program to earn and redeem Shopping Credits. Membership and the earning and redemption of Shopping Credits are subject to the MYER one program terms, available at myerone.com.au/TermsAndConditions.

How are MYER one Shopping Credits converted to rewards?

For every 2,000 Shopping Credits you've earned in each Program Quarter, your Shopping Credits will be automatically converted into a $20 MYER one Reward Card. We will either send you a MYER one Reward Card in the mail, or if you have registered for the MYER one App, a digital MYER one Reward Card will be sent directly to your MYER one App.

The more Shopping Credits you earn, the greater the value of the MYER one Reward Card you will receive. For example, if you earn 4,000 MYER one Shopping Credits, you will receive a $40 MYER one Reward Card. To see your progress towards your next MYER one Reward Card, visit myerone.com.au or download and log into the MYER one App.

How do my MYER one membership and Myer Credit Card work together?

Your Myer Credit Card is linked to your MYER one membership. Your Myer Credit Card will also have your MYER one card number and barcode printed on the back. This is the same number and barcode printed on your MYER one card / MYER one App. When making purchases at Myer, myer.com.au and MYER one affiliates, pay with your Myer Credit Card and scan or enter your MYER one card number to earn the maximum number of MYER one Shopping Credits.

Do I receive a new Myer Credit Card when my MYER one tier changes?

You will not receive a new Myer Credit Card if your MYER one tier changes. Your MYER one membership number will not change with a MYER one tier change, so you can continue to use the same Myer Credit Card. As long as you scan or enter the MYER one card number and use your Myer Credit Card to pay for your purchases, you will earn the maximum number of MYER one Shopping Credits.

How can I keep track of how many Shopping Credits I have?

You can view the balance of your MYER one Shopping Credits at any time by downloading and logging into the MYER one App or by visiting myerone.com.au. You can also view the balance of your MYER one Shopping Credits on Myer Credit Card Online or on the Myer Credit Card app.

Shopping Credits are only recognised and available for conversion into a MYER one Reward Card after they are successfully issued to your MYER one program account (and not cancelled or reversed).

Click here for more details on the MYER one program terms and conditions.

When will my Shopping Credits appear in my MYER one program account?

Shopping Credits earned through your Myer Credit Card are added to your MYER one program account within 30 days of the date of the transaction.

Click here for more details on the MYER one program terms and conditions.

Are all transactions eligible for Shopping Credits?

The following types of transactions are not eligible purchases and will not earn you Shopping Credits:

  • GST and government charges, including fines paid to any government agency
  • payments made to the Australian Tax Office
  • interest and other bank fees and charges, including any GST payable on any of these
  • BPAY® payments, such as bill payments and other payments made through the BPAY Electronic Payments Scheme
  • cash advances
  • transactions for items that are directly convertible to cash, including, but not limited to, purchase of foreign currency and travellers cheques, or cash equivalent transactions
  • balance transfers
  • transactions deemed by us to be for operating a business or in connection with business expenditure
  • transactions that are reversed, such as refunds
  • payments for credit card protection insurance
  • transactions used for gambling purposes, including gambling chip and lottery ticket purchases
  • within Myer – gift cards, purchases made on the eBay Myer store, Give Registry, non-merchandise donations, lay-by payments, delivery charges, Tesla, Mural Hall and purchases from certain third party businesses operating within Myer stores, such as cafes and restaurants specified by Myer.
What happens to Shopping Credits if I get a refund for a purchase made on my card?

If your account is credited with a refund from a merchant, the equivalent number of Shopping Credits will be deducted from your MYER one program account.

My Shopping Credits are missing, what should I do?

If you believe you may be missing some Shopping Credits, please call us on 13 67 17 so that we can investigate for you.

USING ANDROID PAY
About Android Pay
What is Android Pay?

Android Pay is a free app that allows eligible card owners to use compatible Android devices to pay with their phone at contactless merchants and in participating merchant apps.

How does Android Pay work?

To use Android Pay for purchases, you must first add your eligible card on your NFC-enabled Android device running Kit Kat 4.4 or above using the Android Pay app. If you don’t already have the Android Pay app on your device, you can download it from the Google Play Store. Once your card has been added and identity verified, wake up your device when you are ready to make a payment. Then, hold your device near the contactless reader until your device beeps or vibrates and a checkmark appears on the screen indicating your payment is complete.

When adding your card to Android Pay, you will also be adding your Card to Google Payments. This allows you to use your card to make purchases in places like the Google Play Store and online with Google. For more information on Google Payments, please visit android.com/pay/.

Where can I use Android Pay?

You can use Android Pay to make payments with your compatible Android device wherever contactless payments are accepted. Just look for the contactless and/or Android Pay symbol at checkout.

You can also use Android Pay in participating merchant apps with supported devices. Look for the "Buy with Android Pay" button at checkout within the apps. However, there are certain machines that are not currently receiving mobile contactless payments such as vending machines and parking meters/machines.

Which phones and devices are eligible for Android Pay?

In order to use Android Pay, you need to have an NFC-enabled Android device running Kit Kat 4.4 or above, and the Android Pay app. To download the Android Pay app or to check if your device is compatible with Android Pay, please visit android.com/pay/.

What is a virtual card?

A virtual card is the digital form of your eligible physical credit and debit cards. When you add your physical card to Android Pay, it’s stored as a virtual card. It will have a unique virtual card number associated only with the digital wallet and mobile device you're using. Please note this may be referred to as a virtual card, however Android Pay refers to it as the Virtual Account Number. Creating a virtual card does not affect your physical card. You can still use your physical card as you normally would.

Is my Card account number or other information being shared with Google?

Yes. To deliver you the best Android Pay experience, we will share certain account information about each card you have selected to use with Android Pay and will make that information available for display on your device, such as data for your recent purchases. When adding an eligible card to Android Pay, you will also be adding your Card to Google Payments. This allows you to use your card to make purchases in places like the Google Play Store and online with Google. For more information on Google Payments, please visit android.com/pay/. If you have any additional questions about your device’s security features, please reach out to Google directly.

How secure is an Android Pay transaction?

Your card in Android Pay is protected by your secure Android device lock - pin, password or pattern. All of your payment information will be encrypted with SSL (secure socket layer) technology and stored on secure servers. Your plastic card details are never shown in the app or shared with the merchant when you make payments in store.

Does Myer protect my virtual cards as well as my physical card?

Yes. Your card in Android Pay is covered by the Android pay: Terms of Use. If you suspect unauthorised use of your virtual card, please contact Myer immediately by calling +61 2 8245 5888

Will merchants receive my physical card number?

Most merchants won’t have access to your physical card number; they’ll receive the unique virtual card number associated with your card. Merchants cannot transact with your unique virtual card number.

Getting Started
How can I add my eligible card to Android Pay to use it for payments?
  1. Download the latest version of the Myer Credit Card app.
  2. Open the Myer Credit Card app and follow the prompts to log in.
  3. Follow the prompts to add your card to Android Pay from the dashboard, or add it from the cards tab.

You can also add your card to Android Pay direct from the Android Pay app.

Can I put multiple cards on my device?

Yes. They can be a combination of eligible debit cards, credit cards, loyalty cards etc as Google enable them on their Android Wallet.

Can I put my card on multiple devices?

Yes. For each of your devices, you will need to add your card by visiting the Android Pay app.

Can I use my card with multiple Google accounts?

Yes. You are able to add your eligible card to two unique Google accounts in your wallets.

Once I add my card, how can I suspend the ability to make payments or remove cards from my device?

You can remove your card by tapping your card in the Android Pay app and selecting "Remove Card" at the bottom of the screen.

*Important note: Un-installing the Android Pay application only, without selecting "Remove Card" will not automatically remove your card from Google Payments. Your need to remove your Card first.

Using Android Pay
How do I make purchases with Android Pay?

At checkout, simply press the power button on your phone to wake it up, and hold the back of your device over the contactless terminal. Your phone may beep or vibrate, and you will receive a confirmation on screen. To complete the transaction, refer to the merchant terminal, you may need to enter your PIN or sign a receipt as usual (such as with transactions over $100).

To make a purchase in a mobile app, select Android Pay at checkout. Your details will added automatically.

Will all merchants accept Android Pay?

No. Not all merchants have adopted contactless terminals. Please continue to carry your physical cards to use where contactless payments are not accepted. Most merchants will display this contactless payment symbol to let you know they accept contactless payments.

What is a virtual account number and how is it different from my Card account number?

For your security, when you add your eligible card to Android Pay, a virtual account number – separate and unique to your device – is created. Your virtual account number is used to make purchases with your card using Android Pay. To view the last four digits of your virtual account number, tap on your Card in the Android Pay app and scroll down to your Card details.

Does Android Pay show my credit card transactions?

Android Pay shows recent Myer Credit Card purchases you’ve made with Android Pay on your device, but it won’t display all your purchase details. For a complete view of all your card transactions, sign in to Myer Credit Card Online or the Myer Credit Card app.

How do I make a return for an item I purchased with Android Pay?

You can return items purchased using your Card in Android Pay by providing the merchant with the last four digits of your virtual account number instead of your plastic card number. To find the last four digits of your virtual account number for your Card, tap on your Card in the Android Pay app and scroll down to your Card details.

You can also go to Android Pay and select the Card you used to make the purchase and hold your device near the contactless terminal at the merchant once the return has been keyed in. Please remember to keep the original receipt you received from the merchant at the time of purchase as the Android Pay receipt is not an official proof of purchase.

Do I still get MYER one Shopping Credits when I use Android Pay?

Yes, you receive the same amount of Shopping Credits as when you use your physical card. Remember to present your MYER one membership number in Myer or Myer Affiliates.

I’m having a problem with my device’s software or hardware. What should I do?

If you are having difficulty with your software or hardware, please visit the Android Pay Help Center. Also please refer to our troubleshooting section of the FAQs.

Are the spending limits the same as tap and go?

Yes, the use of Android Pay and limits applied is the same as the contactless limits on your physical card.

If you have a credit limit of greater than $2,000, you will only be able to spend up to $2,000 using Android Pay until your physical card is activated. Make sure to activate your physical card when you receive it to get access to your full credit limit.

Refer to the terms and conditions for further information.

Managing your card in Android Pay
Where can I view and manage my Card in Android Pay?

You can view and manage your Cards in the Android Pay app. When you tap on your Card, scroll down to view your Card details including transactions and your virtual account number. You also have the ability to remove your Card from the device and select which card is the 'default' card used when paying with Android Pay.

How do I set up my default Card?

The first Card you add to Android Pay automatically becomes your default payment Card. To change your default Card, go into the Android Pay app, click on the Card you want as the default and select "Set as default Card". If you have more than one Card loaded, you can tap and hold to drag your Card to the top of the wallet "default" spot.

I’m getting transaction notifications for my card in Android Pay on my device. What are these notifications and how can I turn them on/off?

You will receive "Transaction Notifications" for purchases you make using your Myer card in Android Pay. To turn off "Transaction Notifications", open the Android Pay app, tap the menu, and tap "Settings." Please keep in mind that by turning off your "Transaction Notifications" you will no longer receive notifications from Android Pay.

What are the Card transactions listed in Android Pay? Why is the information different from my statement?

The Android Pay app tries to provide you with the most relevant information about the places where you’ve used your device to make payments. From time to time, information about the merchant locations where you’ve used Android Pay (such as the business name and street address) may be displayed differently in your Android Pay app than the information on your statement. To report any incorrect information, please contact Google via the Android Pay Help Center.

You may also receive notifications and see transactions listed for pre-authorisations that haven’t been posted to your account yet. For example, a hotel may pre-authorise an amount initially, then submit the final charge based on the actual amount of your purchase after you finish your stay.

If I receive a replacement card due to my old one being expired, do I need to update my card information with Android Pay?

No. Your virtual account number is connected to your new Card number automatically. You can use your eligible Card in Android Pay to make purchases before receiving your new plastic Card.

My device is lost or was stolen and I want to delete my card. What should I do?

If you believe your device or Android Pay Card information has been lost, stolen or compromised in any way, call Myer on +61 2 8245 5888 and we can deactivate the 'virtual token' from our systems. This will not impact your ability to use your physical card.

You can also go to Android Device Manager to help you find, lock and erase your device: https://www.google.com/android/devicemanager. You can also use the search engine "Find my phone" and Google will show you where it is on a map.

What should I do if my card is lost or stolen?

Please call Myer on +61 2 8245 5888 to report your card lost or stolen, and we’ll de-activate it and remove it from Android Pay.

Please advise our support staff if you wish to continue spending using Android Pay and we will guide you through the process of adding your replacement card to your device while you wait for your new plastic card to arrive.

Troubleshooting
The transaction is not going through when phone is held up to the merchant facility.
  1. Ensure that NFC is turned on.
  2. Ensure that the phone has no cards attached to the back that would interfere with the signal; such as a transit card.
  3. Set "Android Pay" as your payment default in your device’s Settings.
  4. If you have a device that supports multiple mobile wallets, select "Android Operating System" in your NFC or tap and pay settings on the device.
  5. Try holding your device a different way to avoid signal issues. Your device’s NFC antenna might be at the top or bottom of the device and avoid tapping with the front of the phone.
  6. Have you connected your phone to the internet recently? The app needs to be refreshed occasionally to continue to work.
  7. It is possible that a merchant that accepts contactless payments might not accept Android Pay. These older devices will diminish over time as they are replaced with newer terminals which accept mobile payments.
  8. Was the screen on? If the screen goes to sleep or locks after a period of inactivity, then the transaction will not go through.
  9. Have you unlocked your phone recently? Your phone needs to be unlocked every 3 payments and after you’ve turned your phone back on after re-starting it. It does not matter if you unlock when making the payment or for some other reason such as checking your email.
I cannot add my card.

You can either:

  1. Visit support.google.com/androidpay.
  2. Contact Myer on +61 2 8245 5888.
My card details have been removed from the Android Pay app.

Have you changed your phone lock or disabled it? The lock must be enabled for Android Pay to work. If it is disabled, then the user’s payment credentials will be deleted from the device unless the user re-enables a secure lock within five minutes of disabling it.

Will Android Pay work without a sim card in the phone?

Yes, although you need internet access to add and activate your card on Android Pay. Once activated, you occasionally need to be connected to the internet to continue making payments however this can be via Wi-Fi or mobile network. A sim card is not necessary.

Will payments work without an internet connection or Wi-Fi?

Yes, as long as you occasionally connect your phone to the internet to update internal security settings.

I cannot download Android Pay.

If your device meets all the Android Pay requirements and you are unable to see it on the Play store, please contact Google for technical support (android.com/pay/).

USING APPLE PAY
Getting Started
What do I need before adding my Myer Credit Card to Wallet?
  1. Download the latest version of the Myer Credit Card app from the app store.
  2. Ensure you have the latest version of iOS, watchOS, or macOS.
  3. Ensure your card is eligible.
  4. Ensure your device is eligible for Apple Pay.
  5. Ensure you have an Apple ID and are logged in on your device.
What’s the process for adding my Myer Credit Card to Apple Pay?
iPhone & Apple Watch
  1. Download the latest version of the Myer Credit Card app from the app store.
  2. Open the Myer Credit Card app and follow the prompts to log in.
  3. Follow the prompts to add your card to Apple Pay from the dashboard, or add it from the cards tab.

You can also add your card to Apple Pay direct from Wallet.

iPhone
  1. Open the Wallet app.
  2. Tap the plus sign in the upper-right corner.
  3. Enter your card’s security code to add your credit card from your iTunes account. Or, select "Add a different card" and use your camera to enter the card information.*
Apple Watch
  1. Open the Apple Watch app on your iPhone.
  2. Tap "Wallet & Apple Pay" and select "Add a Credit card".
  3. Enter your card’s security code to add your credit card from your iTunes account. Or, select "Add a different card" and use your camera to enter the card information.*
iPad
  1. Go to Settings.
  2. Tap Wallet & Apple Pay.
  3. Tap Add Credit Card.
  4. Tap Next.
  5. Add Card information and verify the card details.
  6. Complete the verification process using the Myer Mobile Banking app.
  7. After your bank or issuer verifies your card, tap Next. Then start using Apple Pay.
MacBook
  1. Go to System Preferences > Wallet & Apple Pay.
  2. Tap Add Card.
  3. Tap the + button to Add Credit Card, add Card information and verify the card details.
    Note: If you're asked to add the card that you use on iTunes, you can just enter its security code.
  4. Tap Next. Myer will verify your information and decide if you can add your card to Apple Pay. If we need more information to verify your card, you’ll be asked for it. When you have the information, go back to System Preferences > Wallet & Apple Pay and tap your card.
  5. After Myer verifies your card, tap Next. Then start using Apple Pay.

Click here for more information on adding cards to your eligible Apple devices.

Can I put multiple cards on my device?

Yes. There can be up to eight cards stored within Wallet on each device. The first card added will become your default card, but this can be changed in Settings > Wallet and Apple Pay > Default Card.

Can I have my card on multiple Apple devices?

Yes. For each of your devices, you’ll need to add your card using the steps listed in 'What's the process for adding my card to Apple Pay?'

Note: You can add your card to up to 10 eligible Apple devices, but the card will need to be added to each device separately. This means that you can have up to 10 Device Account Numbers for one physical card.

Once I add my card, can I suspend the ability to make payments or remove cards from my device?

Yes. Here’s how to remove your card from the Apple Wallet:

  1. Navigate to the back of the card, commonly referred to as the back of pass (by clicking the ‘info’ symbol on the bottom right of screen when your card is presented).
  2. Scroll to the bottom of the page and click on ‘Remove card’.

OR

  1. Launch the Settings app on the device that you’re removing your card from.
  2. Tap on Wallet & Apple Pay.
  3. Tap on the card you'd like to remove from Apple Pay.
  4. Tap on Remove card.
Using iCloud:
  1. Go to Settings on iCloud.com, then click a device listed below My Devices.
  2. Below the list of credit and debit cards on the right, click ‘Remove’ or ‘Remove All’.

You can use iCloud to remove cards from devices, even if the device is offline. If you remove credit and debit cards from a device set up to use Apple Pay, the ability to spend using those cards is removed.

If no cards are listed, the device isn’t set up to use Apple Pay.

You can also suspend your card at anytime by contacting Myer on +61 2 8245 5888.

Using Apple Pay
How to Pay using Apple Pay
Paying in stores

To pay in stores, there is no need to wake your iPhone or open an app. Just hold iPhone near the reader with your finger on Touch ID. You’ll see "Done" on the display, along with a subtle vibration and beep, letting you know your payment information was sent. On Apple Watch, double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirm that your payment information was sent.*

Paying in apps and on the web

To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*

Are the spending limits for Apple Pay the same using my card?

Yes, if you have a credit limit of greater than $2,000, you will only be able to spend up to $2,000 using Apple Pay until your physical card is activated. Make sure to activate your physical card when you receive it to get access to your full credit limit. Refer to the terms and conditions for further information.

Managing your card
I have received a replacement card due to my card expiring, do I need to update my card information with Apple Pay?

No. Your Device Account Number is connected to your new card number automatically. This means that you can use your card in Apple Pay to make purchases before receiving your new plastic card and you don’t need to do anything further with your new plastic card.

What should I do if my device is lost or was stolen?

You can use Find my iPhone to help you find and lock/erase your device. See more on the Apple Pay support page.

In addition, if you believe your device or Apple Pay card information has been lost, stolen or compromised in any way, call Myer on +61 2 8245 5888.

If I report my card as lost or stolen, can Myer remove it from Apple Pay?

Please call Myer on +61 2 8245 5888 to report your card lost or stolen, and we’ll de-activate it and remove it from Apple Pay.

Please advise our support staff if you wish to continue spending using Apple Pay and we will guide you through the process of adding your replacement card to your device while you wait for your new plastic card to arrive.

Replacement cards in Apple Pay
My card is damaged and I need a replacement, what happens to my card in Apple Pay?

Your new card details will be updated automatically to Apple Pay. This means that once your replacement card arrives, you won’t need to re-add it to Wallet, Apple Pay will continue to work.

(If you previously did not have your old card in Apple Pay, you’ll need to add your new card. See section 2 ‘Getting started’).

My card has been reissued (due to expiry), what happens to my card in Apple Pay?

Your new card details, once activated will be updated in Apple Pay automatically, therefore you won’t need to add your new card, Apple Pay will continue to work.

(If you previously did not have your old card in Apple Pay, you’ll need to add your new card. See section 2 ‘Getting started’).

I have upgraded/downgraded my card, what happens to my card in Apple Pay?

Your old card will continue to work in Apple Pay until you activate your new card.

Once the new card is activated, you will need to add your card to Apple Pay. You will need to remove your old card from Wallet. See section 2 ‘Getting started’.

Additional info:
GOING OVERSEAS
What should I do before using my card overseas?

Notify us of your travel plans and dates before going overseas by calling us on 13 67 17 so that we can expect to see foreign transactions on your account as we continue to monitor for any unusual activity.

You should also:

  • Ensure you have adequate travel insurance for your trip
  • Check if your credit limit is adequate for your travel plans
  • Use ATMs located within banks
  • Avoid using your account via Myer Credit Card Online on public computers
  • Download the Myer Credit Card app onto your mobile device to manage your account quickly and easily
Will I earn Shopping Credits when I travel overseas?

Yes, you’ll continue to earn Shopping Credits per Australian dollar spent on eligible purchases while travelling overseas.

INTERNATIONAL TRANSACTIONS
What is an international transaction fee?

It’s a fee we charge you whenever you make an international transaction. The fee is 3% of the Australian dollar value of your international transaction, and is debited from your account at the same time as the international transaction.

What’s classified as an international transaction?

An international transaction is any transaction on your account that’s:

  • not in Australian dollars, or
  • in Australian dollars, but the merchant or financial institution located outside Australia.
If I choose to pay in Australian dollars with an overseas merchant, will I still be charged an international transaction fee?

Yes. If a merchant is located outside Australia then an international transaction fee will be charged whether you paid in Australian dollars or in a foreign currency. This applies to both online and in store purchases.

How will I know when I’ll be charged an international transaction fee?

Unfortunately it’s not always clear when an international transaction fee will apply, especially with online transactions.

Some merchants may appear to be located in Australia – for example, they have Australian websites and display prices in Australian dollars – but actually be located overseas. In these circumstances, any purchases you make on these websites will attract an international transaction fee.

If you’re unsure whether a merchant is located outside Australia, please contact them before you complete your transaction.

How does foreign currency conversion work for credit cards?

Whenever you make an in store or online purchase, or use your credit card to obtain a cash advance, in a currency other than Australian dollars, the transaction will be converted to Australian dollars.

When you complete the payment you might be given the choice to pay in the foreign currency or convert the amount to Australian dollars.

  • If you choose to pay in the foreign currency, this amount will be converted to Australian dollars by Visa, using the applicable exchange rate on the date the purchase is debited to your account. Remember, exchange rates may fluctuate between the time your purchase is authorised and the time we debit your account.

    Under the Visa scheme, if the purchase is made in United States dollars, Canadian dollars, New Zealand dollars, Singapore dollars, Pounds Sterling, Euros or Japanese Yen then the amount will be converted directly into Australian dollars. Purchases made in any other foreign currency will be converted into United States dollars before being converted into Australian dollars. The online conversion rate calculator shows you the indicative rates set by Visa for these conversions.
  • If you choose to pay in Australian dollars, the merchant will convert the foreign currency into Australian dollars at the time of the transaction. This is called dynamic currency conversion. The exchange rate is not determined by Visa but by the merchant’s dynamic currency conversion service provider.

You’ll also incur the international transaction fee of 3% of the Australian dollar value of the international transaction. Some merchants may also charge additional fees, so choosing this option can be more costly.

You might come across dynamic currency conversion if you’re:

  • shopping online with an international merchant and the prices are displayed in Australian dollars, or
  • travelling overseas and you’re given the option to pay your hotel or restaurant bill in either Australian dollars or the local currency.
What will I be charged when I withdraw cash from an overseas ATM using my credit card?

When using your credit card to withdraw cash from an overseas ATM you’ll incur the following charges:

  • the international transaction fee of 3% of the Australian dollar value of the international cash advance
  • a cash advance fee of $5 or 3% of the value of the transaction (whichever is greater), and
  • the cash advance interest rate from the date of the cash withdrawal.

Some overseas ATM providers might also charge you a processing fee. Just like in Australia, the amount of this fee varies depending on the provider. This fee may be charged in the foreign currency.

INSURANCE
What insurance comes with the Myer Platinum Credit Card?

Purchase Security Insurance is only available for the Myer Platinum Credit Card. This complimentary insurance covers the replacement of many new personal goods bought with your Myer Platinum Credit Card that are lost, damaged or stolen. Cover is available for up to 90 days from the date of purchase. Certain benefit limits and exclusions apply.

Wallet guard is also offered on the Myer Platinum Credit Card, providing protection against the theft of personal effects, cash, valuable documents and wallet.

For more information click here.

BALANCE TRANSFERS
What is a balance transfer and how does it work?

This is a request to transfer part or all of your outstanding balance from another credit card to your Myer Credit Card account. When you request a balance transfer we will either BPAY funds or arrange a cheque to your nominated card account and debit this to your Myer Credit Card account. Balance transfers are subject to the Balance Transfer Terms and Conditions.

If you’ve taken advantage of our balance transfer offer at the time of application, this will only be processed once you’ve activated your physical credit card. Make sure you’re aware of any pending balance transfer amounts when you’re transacting using mobile payments so that the balance transfer can be processed within your credit limit. If you already have a card and are requesting a balance transfer, we will process the balance transfer request within 5 business days.

What is the limit for balance transfers?

The limit on balance transfers is equal to the credit limit on your card, less $500. We will transfer the balances specified by you to your account, in full or in part, subject to $500 remaining in your available credit limit. If you have multiple balance transfer requests, we will transfer these in the order they appear in your request.

When can I request a balance transfer?

You can request a balance transfer when you apply for a card, or any time after by completing a balance transfer request through Myer Credit Card Online or by completing a Balance Transfer Request Form.

ACCOUNT MAINTENANCE
How do I update my details?

You can update your residential address via Myer Credit Card Online or via the Myer Credit Card app. To update any of your other details contact us on 13 67 17.

How do I pay my account?
You can pay your account by:
  • Direct Debit - Automatically pay your card account every month by the due date, from the bank account of your choice. With this flexible option you can choose to pay any amount equal to, or greater than the minimum payment due. Download the Direct Debit Request Form.
  • BPAY - This can be done via Myer Credit Card Online or the Myer Credit Card app. Your reference number is your 16-digit card number (which is the same as the account number printed on your statement) and the biller code is 253765.
  • Post - Enclose your completed payment slip from your monthly statement and mail with your cheque (no notes or coins accepted) and mail to PO Box 3667 Rhodes NSW 2138. Please make the cheque payable to Card Services and include your account number.
  • Post Office - You can pay your card account in person at any Australia Post office using cash, EFTPOS or cheque. Please allow 48 hours for the payment to reach your account. When paying by cheque at any Australia Post office please allow six business days for the cheque to clear. However, funds will be considered received the day the cheque is deposited. A $2 over the counter transaction fee is applicable to all cash, EFTPOS or cheque payments made at Australia Post.
How will I track when my repayments are due?

You’ll receive a statement every month, showing the minimum monthly payment amount you’re required to pay and the due date, plus any overdue payments and over limit amounts. You can access your statement and view bill alerts on Myer Credit Card Online or via the Myer Credit Card app.

How do I request a credit limit increase on my Myer Credit Card?

To apply for a credit limit increase, contact us on 13 67 17. All credit limit increase requests are subject to Card Services’ credit criteria and you may be required to submit supporting documentation with your credit limit request.

Why do I need to ‘opt in’ to receive invitations to apply to increase my credit limit?

We are required by law to have your consent before sending you invitations to apply for a higher credit limit. Your ‘opt in’ will allow us to send you invitations to apply to increase your credit limit when you're eligible. You can change your preferences in the Myer Credit Card app or via Myer Credit Card Online.

How often will I receive a statement?

You will receive a credit card statement each month if you have transactions or a balance outstanding during that period.

Can I change my bill due date?

Yes, you can nominate the date that your monthly bill is due by contacting Card Services on 13 67 17. Please select a date between the first and twenty-eighth of the month.

Can I receive my statement by email?

Yes, please log in to Myer Credit Card Online to request email statements. You’ll save the monthly $2.50 fee for paper statements.

Will my additional cardholder also get a statement?

No, only the primary cardholder receives a monthly statement. This statement will contain details of any transactions made by you and any additional cardholder.

Does the additional cardholder have the same level of access as the primary cardholder?

An additional cardholder has the same access to information about your account. However, they are restricted from making any changes (such as change of address) to your account.

What is an outstanding authorisation?

This is when the estimated value of a purchase; for example, a hotel stay, that has been held for a period of time to allow the merchant to process the transaction. An outstanding authorisation reduces your available credit, but not the balance owing on the card.

Can I authorise a third party to access information about my account?

Yes, you can authorise a third party to access information about your account by completing an Authorised Representative Request Form. This form can be downloaded via Myer Credit Card Online.

How can I order a replacement credit card?

If your card is damaged for any reason, please call Card Services on 13 67 17 and we will arrange for a replacement card to be sent to you within 7 business days. In the meantime, you can continue to use your card through Android Pay or Apple Pay.

What do I do if my credit card is about to expire?

You do not need to do anything. We will send you your new card one month prior to your card’s expiry.

Can I see details of my credit card account online or via an app?

You can view your account by logging into Myer Credit Card Online or by downloading the Myer Credit Card app.

For more information on how to use Myer Credit Card Online please refer to the FAQs under the ‘Support’ menu.

For more information on how to use the Myer Credit Card app touch the information icon at the top of the screen.

Can I make future dated payments via BPAY?

Unfortunately, you are currently unable to make future dated payments through Myer Credit Card Online or the Myer Credit Card app.

SECURITY
What is the chip on my card?

Every Myer Credit Card features an embedded security microchip. The chip adds an extra layer of security, making it very difficult to copy your card details.

What do I do if my card is lost or stolen?

You can lock your card via the Myer Credit Card app. Please contact us immediately by calling 13 67 17 and select credit cards (24 hours 7 days a week) so that we can investigate. If you are calling from overseas please call us on +61 2 8245 5888 (24 hours 7 days a week).

What do I do if there are unauthorised transactions on my card?

You can lock your card via the Myer Credit Card app. Please contact us immediately by calling 13 67 17 and select credit cards (24 hours 7 days a week) so that we can investigate. If you are calling from overseas please call us on +61 2 8245 5888 (24 hours 7 days a week).

What should I do to keep my account safe?

We will never ask you to provide us with your personal or credit card details online or in an email. If you receive an email, text message or phone call and you are unsure whether it is legitimate, don't provide any personal details.

How is my Myer Credit Card protected?

Card Services has a fraud detection system that monitors credit card transactions for suspicious activity 24 hours a day, seven days a week. You may be contacted from time to time to confirm recent transactions on your Myer Credit Card.

Existing Myer Black and Myer Visa Cardholders
Why are you launching a new Myer credit card?

Myer’s relationship with Latitude Finance Australia to issue the Myer Visa Credit Card and Myer Black Card has come to an end.

To provide the opportunity for Myer customer’s to earn MYER one Shopping Credit’s on their credit card spend, Myer has decided to enhance its offering via a new relationship with Macquarie Bank to issue the new Myer Credit Card.

What does this mean if I am an existing Myer credit card customer?

Your Shopping Credit earn rate has changed. You are no longer earning MYER one Shopping Credits for purchases made on your existing Myer Visa or Myer Black card.

If you wish to continue earning MYER one Shopping Credits on your credit card spend, you will need to apply for the new Myer Credit using the Apply Now button at the top of this page. Applications for the new Myer Credit Card will be subject to Macquarie Bank's credit criteria.

Alternatively, you can continue to use your existing card, however it will be replaced by a new card issued by Latitude which will not be connected to Myer.

All queries about your existing Myer Visa or Myer Black card should be directed to Latitude Financial Services on 1300 783 520.

Will you still accept payments for my existing Myer credit card in-store?

Yes, we are still accepting payments in-store for the existing Myer card. We will be unable to accept in-store payments for Latitude’s replacement Infinity card however, as it is not connected to Myer. Please also note that in-store payments are not available for the new Myer Credit Card.

What should I do if I have queries about my current card?

If you have any queries about your current Myer Visa Credit Card or Myer Black Card, you should contact Latitude Finance Australia directly on 1300 783 520.

How do I get the new Myer Credit Card?

You can apply for the new Myer Credit card using the Apply Now button at the top of this page.

If you are an existing Myer Visa or Myer Black cardholder and have not received a direct invitation to apply in the mail, you can apply for the new Myer Credit card using the Apply Now button at the top of this page.

When you apply for the new Myer Credit Card your current Myer one status will remain unchanged.

Are you going to replace the Myer Black card?

There will be no direct replacement for the Myer Black Card.

We've worked with Macquarie to reward our customers with more benefits than ever before.

I am an existing Myer credit card holder, why am I being asked to reapply?

Since the issuer of the card has changed the law requires that you apply under their terms to be issued the new Myer Credit Card.

Do I lose any benefits by staying with my existing card?

If you stay with your existing credit card you will no longer earn MYER one Shopping Credits. You can contact Latitude Finance Australia directly on 1300 783 520 if you have any other queries regarding your existing card or its replacement. If you would like to continue earning MYER one Shopping Credits, you can apply using the Apply Now button at the top of this page.

Why hasn't Myer communicated to me about the changes to the credit card program?

Myer issued a letter to existing cardholders at the end of July, advising of the changes to the program, and that a new Myer Credit Card was on the way.

In early October Myer wrote to existing cardholders inviting them to take up the offer and apply for the new card using a personalised link to make the process as straightforward as possible.

We apologise if for some reason you have not received our communications and been inconvenienced. You can apply using the Apply Now button at the top of this page.

Card Services is a division of Macquarie Bank Limited (ABN 46 008 583 542, Australian Credit Licence 237502) which provides and administers credit and is the issuer of the Myer Credit Cards. Approval is subject to credit criteria. Terms, conditions, fees, charges and interest rates apply and are subject to change. No member of the Macquarie Group accepts any liability for reliance on the information in this communication other than in relation to products or services provided by Macquarie.

Android, the Android Logo, Android Pay and the Google Play logo are trademarks of Google Inc.

Apple, the Apple logo, Apple Pay, Apple Watch, iPhone and Touch ID are trademarks of Apple Inc., registered in the US and other contries. App Store is a service mark of Apple Inc.

DISCLAIMERS

1. To earn the maximum number of Shopping Credits at Myer and MYER one affiliates, you must provide your MYER one card number and pay with your Myer Credit Card. For Myer online purchases, enter the MYER one number on the back of your credit card at the online checkout and pay with your Myer Credit Card. If you do not present your MYER one card number at Myer you will not earn any Shopping Credits on that transaction. If you do not present your MYER one card number at a MYER one affiliate, you will earn 1 Shopping Credit per $1 per $1 spent on all eligible purchases when you pay with your Myer Credit Card. Shopping Credits are earned in accordance with and subject to the Myer Credit Card Rewards Program Terms and Conditions. Eligible purchases do not include cash advances, balance transfers, certain transactions at Myer or other restricted transactions detailed in the Myer Credit Card Rewards Program Terms and Conditions. You must be a member of the MYER one program to earn and redeem Shopping Credits. Membership and the earning and redemption of Shopping Credits are subject to the MYER one program terms, available at myerone.com.au/TermsAndConditions.

2. Offer is limited to new applicants only. After the first yerar, the primary cardholder annual fee will be $69 and the additional cardholder fee will be $9. Annual fees are subject to change. To be eligible for this offer, you must apply and be approved for a Myer Credit Card before 11:59pm AEST 31 December 2017.

3. After the introductory period, the standard variable interest rate for purchases applies, which is currently 20.69% p.a. Balance transfers will be processed upon activation of your physical card. Interest rates are subject to change. Minimum repayments are required. Balance Transfer Terms and Conditions apply.

4. You will earn up to 2 Shopping Credits per $1 spent on eligible purchases by providing your MYER one membership number at a MYER one affiliate, and 1 additional Shopping Credit per $1 sent on eligible purchases by paying with your Myer Credit Card. See myeroneaffiliates.com.au for the current list of MYER one affiliates and the rate at which Shopping Credits are earned at each affiliate through the MYER one program.

5. To receive the interest free period, you are not required to repay any Interest Free Finance balances that are in the specified promotional period.

6. Visa’s Zero Liability policy does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. You should notify Card Services promptly of any unauthorised Visa use.

7. Wallet Guard Insurance and Purchase Security Insurance are underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and are subject to the terms, condition and exclusions contained in the Myer Credit Card policy of insurance between Macquarie Bank Limited (ABN 46 008 583 542, AFSL No. 237502) (MBL) and Chubb. A limitation applies of $2,500 per event. This website doesn’t take into account your objectives, financial situations or needs. It is important for you to read Myer Platinum Credit Card Insurance Terms and Conditions and consider the appropriateness of that insurance in relation to your individual requirements.

 
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